Refund policy

Refund Policy

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To be eligible for a full refund, you must submit a refund request prior to the services being delivered.

Due to the nature of our services provided, we are unable to provide a refund because of the inability to track the use of our items once it is delivered to a customer.

If you are unsatisfied with our services, please reach out to us and we would be happy to assist you.

Refunds (if applicable)

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us using our information below.

By email: support@bigsmallfocus.com

By visiting this page on our website: www.bigsmallfocus.com

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